Use Case: How GHL Tools Benefit a Small Local Winery

By: April Sullivan

Published on: 25/07/2024

Meet Vineyard Vines, a small local winery that gets incredibly busy on weekends. With the influx of visitors, the staff often struggles to answer phones and emails from customers seeking important information. Let’s explore how the five key GHL tools—Unified Inbox, Reputation Management, Webchat with AI, Database Reactivation using SMS and Email, and Missed Call Text Back—can transform Vineyard Vines' customer service and operational efficiency.